Privacy Policy
Privacy Policy
Effective Date: 02/14/25
Introduction
Luxe Yard Supply ("we", "our", or "us") values your privacy and is committed to safeguarding your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your data when you visit our website, https://luxelawnliving.com/, or use our related services (collectively, "Service"). By accessing or using our Service, you acknowledge and agree to the practices described in this Privacy Policy.
Definitions and Key Terms
Cookies: Small data files stored on your device that track your browsing behavior, preferences, and provide analytics.
Company: Refers to Luxe Lawn Living, a company registered in the United States, responsible for handling your data as outlined in this Privacy Policy.
Customer: An individual or entity that uses our services, including making purchases or registering on our website.
Device: A smartphone, tablet, computer, or any other device used to access our website.
IP Address: A unique identifier assigned to each device accessing the internet.
Personal Data: Any information that identifies or can be used to identify an individual, either directly or with other data.
Service: The products and services provided by Luxe Lawn Living, as outlined in our Terms and Conditions.
You: An individual or entity who accesses or uses our website and services.
Information We Collect
We collect the following personal information when you interact with our Service:
Personal Information: Name, email address, phone number, billing and shipping address.
Transactional Information: Order history, payment details, and communication related to your purchases.
Usage Data: Information about how you navigate and interact with our website (e.g., IP address, browser type, and device information).
Survey Responses: Information you voluntarily provide when you participate in surveys, contests, or feedback forms.
How We Use the Information We Collect
We may use your information for the following purposes:
Order Processing: To process payments, fulfill orders, and deliver products.
Personalized Experience: To enhance your shopping experience by offering recommendations or personalized content.
Customer Support: To respond to your inquiries and resolve issues related to your orders.
Marketing Communications: To send promotional emails, special offers, or newsletters. You can opt-out of marketing communications at any time.
Information from Third Parties
Third-Party Data: We may receive customer data from third-party services (e.g., social media platforms or fraud detection services).
Social Media: If you choose to link your account to a social media platform, we may collect information available on your profile, subject to your privacy settings.
Sharing Your Information
We may share your information with:
Service Providers: Trusted third-party partners who help us with shipping, payments, marketing, and other business functions.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
Legal Requirements: We may disclose your information to comply with legal obligations or in response to requests by law enforcement or regulatory authorities.
Cookies and Tracking Technologies
Cookies: We use cookies to track your activity on our site and enhance your experience. You can control cookie preferences through your browser settings.
Analytics: We may use third-party services like Google Analytics to analyze usage patterns and improve our services.
Data Security
We implement reasonable security measures, such as SSL encryption and firewalls, to protect your personal data. However, no method of online transmission is 100% secure, and we cannot guarantee complete security.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
Your Rights
Depending on your jurisdiction, you may have rights such as:
Access and Correction: The right to access and update your personal information.
Deletion: The right to request deletion of your data (subject to certain legal exceptions).
Objection: The right to object to our processing of your data or request restrictions on such processing.
To exercise these rights, contact us at support@luxeyardsupply.com
Children's Privacy
Our website and services are not intended for children under the age of 18 yrs old, and we do not knowingly collect information from children.
International Data Transfers
Your data may be stored and processed outside of your country of residence. By using our Service, you consent to this transfer.
Links to Other Websites
Our Service may contain links to third-party websites not operated by us. We are not responsible for the content or practices of those sites.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page, and we will update the "Effective Date." Continued use of the Service after any changes constitutes your acceptance of the new terms.
Contact Us
If you have any questions or concerns about this Privacy Policy, contact us:
Email: support@luxeyardsupply.com
Phone: (302) 600-3017
Address: 501 Silverside Road
Wilmington, DE-19809
USA
Thank you for choosing Luxe Yard Supply!
We appreciate your business and strive to provide exceptional service.